Effective and last updated: July 30, 2026.
Please read these Terms and Conditions (“Terms”) carefully before using totalcarenow.com and related online services operated by TotalCare Walk-In Clinic (“TotalCare,” “we,” “us,” or “our”). By accessing or using the website, you agree to these Terms. If you do not agree, do not use the site.
Privacy
Our collection and use of personal information through the website is described in our Website Privacy Policy. Clinical uses and disclosures of protected health information are described in our Notice of Privacy Practices.
Who may use this website
This website is intended for adults and for parents/legal guardians seeking information or care for minors. By creating an account, placing an order, or submitting a booking as a user, you represent that you are at least 18 years of age or are a parent/legal guardian acting on behalf of a minor patient. Browsing publicly available information does not require you to be 18.
Not medical advice; emergencies
The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with questions about a medical condition. Never disregard professional medical advice or delay seeking care because of something you read on this site. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately.
TotalCare does not recommend or endorse any specific tests, procedures, opinions, or other information referred to on this site other than those provided by TotalCare. Reliance on website content is solely at your own risk.
Online services and availability
Website content is updated periodically, but we do not guarantee that information is complete, current, or error-free. Features such as scheduling, forms, bill pay, and product pages may change, experience downtime, or depend on third-party vendors.
Acceptable use
You agree not to misuse the website, attempt unauthorized access, disrupt services, scrape content at scale, upload malware, or use the site for unlawful purposes. We may suspend or terminate access for violations.
Intellectual property
Website content is protected by copyright and other laws. You may download one copy of materials for personal, non-commercial use if you keep proprietary notices intact and do not modify or commercially reuse the materials. Other use requires prior written permission.
Third-party links and tools
The site may link to or embed third-party websites, maps, videos, payment processors, scheduling tools, or document hosts. We do not control and are not responsible for third-party content, privacy practices, or availability. Your use of third-party services is at your own risk and subject to their terms.
User communications
Do not send unsolicited confidential or proprietary information through ordinary website forms or email unless we specifically request it through a secure process. Except for information we expressly collect for care or services under our privacy notices, feedback you send may be treated as non-confidential.
Payments and products
If you purchase products or services online, you agree to provide accurate payment information and authorize charges for the selected items. Prices, availability, and descriptions may change. Additional checkout terms may apply.
SMS program terms
By opting in through schedule.totalcarenow.com (or another TotalCare booking flow that presents SMS consent), you agree to receive transactional SMS messages from TotalCare related to appointment bookings.
- Program name: TotalCare Appointment Confirmation SMS
- Message type: appointment confirmation messages only (transactional)
- Frequency: up to 1 message per scheduled appointment
- Rates: message and data rates may apply
- Opt-out: reply STOP at any time; you will receive a confirmation and no further SMS messages
- Help: reply HELP or call (909) 591-8200
- Consent: consent is collected electronically during booking and is not a condition of purchase
- Carrier disclaimer: carriers are not liable for delayed or undelivered messages
Disclaimers
THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, TOTALCARE DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.
Limitation of liability
To the fullest extent permitted by law, TotalCare and its officers, directors, employees, and affiliates will not be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, data, or business interruption, arising from your use of the website. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold TotalCare harmless from claims arising out of your misuse of the website or violation of these Terms.
Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Except where prohibited by law, any dispute arising out of or relating to these Terms or your use of the website shall be resolved in the state or federal courts located in Riverside County, California, and you consent to personal jurisdiction and venue there.
Changes
We may modify these Terms by posting an updated version on this page. Continued use after changes become effective constitutes acceptance of the revised Terms.
Contact
TotalCare Walk-In Clinic
13768 Roswell Ave #118
Chino, CA 91710
Email: info@totalcarenow.com
Phone: (909) 591-8200